Terms of Use

By accessing or using this website you agree to these terms. If you do not agree, please do not use the site.

Last updated: 2026-10-17.

You may use this website for lawful purposes related to learning about and enquiring about our services. You agree not to misuse it, attempt to gain unauthorized access, introduce harmful code, or interfere with its operation.

Information on this website is general in nature. It is provided to help you assess whether we can support your project.

Nothing on this website is an offer capable of acceptance. Quotes and orders are governed by separate written agreements, which set out price, specifications, lead time, payment, delivery and warranty for each project.

If these terms conflict with a signed quotation or order agreement, the signed agreement applies to that project.

You keep ownership of your drawings, models, specifications and designs. Sending them to us does not transfer any rights. We use them only to quote, produce and deliver your parts, and to share with partner facilities as needed for that purpose.

The content of this website, including text, layout, logos and images, belongs to Prime Craft Metal or its licensors. You may not copy or reuse it without permission, except for personal, non-commercial reference.

We treat your drawings and project details as confidential and limit access to those who need them. If you need a formal non-disclosure agreement, request one before sending files and we will arrange it.

Please do not send sensitive information that is not needed to quote your project.

This website is provided as is and as available. We make reasonable efforts to keep information accurate and current, but we do not guarantee that it is complete, error free or suited to your particular use.

Technical guides on this website are for general information and are not engineering advice or a specification. Always confirm requirements in writing with us before relying on them.

To the extent permitted by law, Prime Craft Metal is not liable for indirect, incidental or consequential losses arising from your use of this website or reliance on its content.

Nothing in these terms limits liability that cannot be limited by law. Liability for goods and services is governed by the written agreement for the relevant order.

These terms are governed by the laws of the jurisdiction in which Prime Craft Metal is registered. Disputes relating to the use of this website are subject to the courts of that jurisdiction.

We may update these terms from time to time. The date at the top shows when they were last changed, and continued use of the website after a change means you accept the updated terms.

Prime Craft Metal is committed to making this website usable by everyone, including people who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

We review the site regularly and fix issues as we find them. Some content, such as uploaded drawings or third-party material, may not yet be fully accessible.

If you find a barrier or need information in another format, please email us with the page address and a description of the problem. We aim to respond promptly and offer an alternative where we can.

Accessibility email: Coming soon.

Accessibility phone: Coming soon.

Questions about these terms can be sent through our contact page.

Legal contact name and address: Coming soon.